Senior Support Engineer
at Checkr
A striking personal portfolio showcasing 8+ years of experience in incident management, security & identity, and enterprise platform support. Built with pure HTML5, CSS3, and JavaScript featuring particle animations, custom cursor, and bilingual support.
Key Features
Rich interactions and animations built without any framework
Particle Animations
Dynamic particle system in the hero section creating an immersive visual experience on page load.
Custom Cursor
Bespoke cursor with dot and outline that reacts to interactive elements across the page.
Typing Effects
Animated typing text in the hero section cycling through professional titles and expertise areas.
Scroll Reveal
Intersection Observer-powered scroll animations that reveal content sections as you navigate down.
Counter Animations
Animated stat counters that increment on scroll, showcasing key career metrics with impact.
Bilingual i18n
Complete English and Portuguese localization with flag toggle and persistent language preference.
Dark Theme Design
Elegant dark theme with gold (#C9A84C) accent color throughout the interface for a premium feel.
Fully Responsive
Mobile-first design with hamburger navigation, optimized layouts for all screen sizes.
Website Sections
Six carefully crafted sections telling a complete professional story
Hero
Particle animations, typing text, and professional photo with gold frame
About
Professional narrative with animated stat counters and career highlights
Skills
Six expertise tiles: Incident Mgmt, Security/IAM, SQL, APIs, Cloud, Automation
Experience
Interactive timeline: Checkr (2021-Present) and Salesforce (2018-2021)
Projects
Featured project showcase with hover overlays and technology tags
Contact
Dual-column layout with FormSubmit.co form and social links
Career Timeline
Professional journey showcased in the interactive timeline
Senior Support Engineer III
Checkr, Inc.
- End-to-end incident lifecycle for SEV0-SEV3 events
- 20% reduction in customer-facing escalations
- 98% SLA/SLO compliance across all tiers
- SME on security & identity (OAuth 2.0, SAML, SCIM, Okta SSO)
Senior Support Engineer II
Checkr, Inc.
- 95% of complex issues resolved without further escalation
- Python automations eliminating 40% of manual workflows
- Helped build 24/7 global support model
Level 2 Support Engineer
Salesforce
- 1,200+ enterprise-grade issues annually
- 80+ knowledge base articles authored
- 15% system reliability improvement
Skills Showcased
Six core expertise areas highlighted on the portfolio
Incident & Escalation Management
Leading cross-functional war rooms for SEV0-SEV3 events with rapid resolution.
Security & Identity (IAM)
OAuth 2.0, SAML, SCIM, and Okta SSO architecture and troubleshooting.
SQL & Data Analysis
Deep expertise in Snowflake, complex queries, and data-driven decision making.
REST APIs & Integrations
API debugging with Postman and curl, webhook configurations, and integration support.
Cloud & Observability
Distributed log analysis with Kibana and Datadog, cloud infrastructure monitoring.
Automation & Tooling
Python automations and API integrations eliminating repetitive manual workflows.
Technology Stack
Pure web technologies with zero framework dependencies
Core
- HTML5 Semantic
- CSS3 Custom Props
- Vanilla JavaScript
- ES6+ Modules
- No Framework
Styling
- CSS Variables
- Custom Animations
- Flexbox & Grid
- Media Queries
- Google Fonts
Interactions
- Intersection Observer
- Canvas Particles
- Custom Cursor
- Typing Effect
- Scroll Reveal
Integrations
- FormSubmit.co
- Font Awesome 6
- JSON-LD Schema
- i18n System
- SEO Meta Tags
Explore the Portfolio
Visit the live website to see the full experience with animations and interactions.